Privacy Policy

Lettflix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use the Lettflix platform, including our website, applications, streaming services, and related features.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Account Information: name, email address, password, profile picture, and account preferences.
• Usage Data: viewing history, search queries, watchlists, interactions with channels and content, and device information.
• Payment Information: billing details processed securely through our payment partners.
• Technical Data: IP address, browser type, operating system, and cookies or similar technologies.
• Creator/Channel Data: channel details, uploaded content, analytics, and verification documents submitted by creators.

2. How We Use Your Information

We use your information to:

• Deliver personalized content recommendations and streaming experiences.
• Process subscriptions, payments, and account management.
• Communicate updates, security alerts, and promotional offers.
• Maintain platform security, prevent fraud, and enforce our Terms of Use.
• Support creators and broadcasters with analytics and channel management tools.

3. Sharing Your Information

We do not sell your personal information. We may share information with trusted service providers (such as cloud hosting, payment processing, and analytics partners) solely to operate the platform, and only under strict confidentiality obligations.

4. Cookies and Tracking

We use cookies and similar technologies to remember your preferences, analyze traffic, and improve our services. For more details, please see our Cookies Notice.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Manage cookie preferences through your browser settings.
• Request a copy of the data we hold about you.

To exercise these rights, contact us using the information provided below.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Lettflix is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. International Transfers

Your information may be stored and processed in countries other than your own. By using Lettflix, you consent to such transfers in accordance with this policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at privacy@lettflix.com.